CENTARA HOTELS & RESORTS has been recognized for its excellence by two major groups recently.
Centara Grand Beach Hua Hin was voted Top Hotel 2014 by travel website HolidayCheck, and Centara Grand Beach Phuket’s Spa Cenvaree was named Best Worldwide Wellness Spa by Spa Traveller Readers Choice Awards 2013.
In the case of HolidayCheck, the reviews of more than 980,000 holidaymakers were analyzed for the awards, which named a total of 389 winning hotels in six categories.
Centara Grand Beach Hua Hin, which originally opened in 1923 as the Railway Hotel, and which is a member of Leading Hotels of the World, won the awards for the number of reviews and the high ratings given to it by guests.
“Guest satisfaction is of course our number one priority, and to receive these two awards from HolidayCheck is a wonderful achievement as they are based on the true experiences of our guests,” says Thirayuth Chirathivat, CEO, Centara Hotels & Resorts.
Centara Grand Beach Resort & Villas Hua Hin was the first resort hotel in Thailand, opening when the railway line was built from Bangkok to Malaysia. The hotel has been in the portfolio of Centara Hotels & Resorts since 1985 and has recently been renovated with every sensitivity towards its origins.
“We are always very much aware both of our heritage and the needs of our modern-day guests,” says the hotel’s general manager, Jacques Mury.
“To win these two awards is a matter of great pride for all of our staff here, and recognizes what a wonderful experience this lovely old hotel is for our guests.”
Commenting on the Spa Traveller 2013 awards, Mr. Chirathivat noted that “we are very proud of the success of our Spa Cenvaree brand, and this recognition of our sumptuous spa at Centara Grand Beach Resort Phuket reflects the satisfaction of our guests, which is always our top priority.”
With 10 treatment rooms offering facilities for singles and couples, the spa features a hot air sauna with an eucalyptus fragrance, a herbal steam room, and a Vichy shower providing remedies for metabolism problems and aching joints. The spa also provides an indoor relaxation area to enjoy herbal tea, and juices made from locally grown fruits.
“Spa Cenvaree is based on Thailand’s ancient heritage of natural healing and wellness, using traditional therapies and natural products, and utilizing a luxurious setting,” says Elaine Chua, Centara’s corporate director of spa operations.
“This has given us a distinct identity with both local residents and overseas visitors, and we are delighted to have won this award.”
Entries for the Spa Traveller Awards 2013 were compiled over a six-month period, when readers were asked to visit www.thespatraveller.com and vote for their favorite wellness spa, most romantic spa and best spa cuisine.